Is this Hotel Citadelle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Citadelle have a swimming pool?

No, this Hotel Citadelle does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Citadelle?

Best-rates for the Hotel Citadelle starts from $74 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Security/Safety, Child Friendly, Kitchen, TV, Accessibility, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Citadelle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Citadelle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Citadelle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Citadelle?

Based on the information reported by the owner or manager, the Hotel Citadelle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Citadelle?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Citadelle | Hotel in Québec City

Name: Hotel Citadelle
Address: Québec City, Quebec, Canada, CA
Price range: Prices for upcoming dates start at $74 per night
Rating: 7.8

| 7.8 (1006 Reviews) | 1 Bathroom

Duberger-Les Saules Hotel | Hotel Citadelle

Hotel in Duberger-Les Saules, Québec City

Hotel in Québec City with free parking
Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers, tour/ticket assistance, and a vending machine are onsite.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shampoo

Hair dryer

Private bathroom

Free toiletries

Towels

Soap

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Window screens

Free newspapers

Desk

Phone

Free local calls

Breakfast

Free daily reception

Coffee/tea in common area(s)

1 coffee shop/cafe

Refrigerator

Parking

Free uncovered extended parking on site

Free uncovered self parking on site

Accessibility

Well-lit path to entrance

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Ski area

Skiing

Entertainment

Cable channels

General

Vending machine

Elevator

Free newspapers in lobby

English

French

Smoke-free property

Guest Services

Refrigerator

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 4:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 063070, 2026-07-31 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Geneviève

Jan 26, 2026 07:45:51 AM

Review Score: 4

Summary: I used to come to this hotel often but as time goes, it looks like more and more as a ghost town and quality/cleanliness going down. They used to offer breakfast and now the room sits empty with only coffee and teas offering. The beds used to be comfy and the one I had was hard as a rock. Reception person are not looking very friendly or enthusiastic as they used to; just there to do their time and move on is what it seems like.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Hot Tub Room Size: m² 1 King Bed	General Private hot tub, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Shower/tub combination, Bed count minimum 1, Bed count maximum 1
Connecting Room (basement), 2 Queen Beds with Double Sofabed Room Size: m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Connecting rooms available, Number of bedrooms - 2, Shower only, Location - below ground, Bed count maximum 3, Bed count minimum 3
Family Room (basement), 2 Queen Beds and 1 Double Bed Room Size: m² 1 Double Bed 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 2, Bathtub or shower, Location - below ground, Bed count minimum 1, Bed count maximum 2
Economy Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed Room Size: 269 square feet m² 1 Queen Bed	General Square feet - 269, Square meters - 25.0, Shower/tub combination, Ping - 7.56, Bed count minimum 1, Bed count maximum 1
Double Room, 2 Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Bed count minimum 2, Bed count maximum 2
Deluxe Apartment (8 people) Room Size: m² 4 Queen Beds and Double Sofa Bed	General Bed count minimum 4, Number of living rooms 0, Separate bathtub and shower, Fireplace, Number of bedrooms - 2, Wardrobe or closet, Separate sitting area, Bed count maximum 4, Separate dining area